From Inquiry to Delivery: The Full Timeline of a Taiwan-US B2B Order

The question buyers love and sales teams fear — "when is it in my warehouse?" — answered as a map: eight stages from inquiry to receiving, each with a realistic range and its stretching variable, summing to two-to-four months for a smooth ocean order. The hub article: every stage links onward to its own deep dive.

“If I order now, when is it in my warehouse?” — the question US buyers love most and Taiwanese sales teams fear most, because the honest answer is a chain of conditionals. This article turns that chain into a timeline: eight stages, a realistic range for each, and the variable that most often stretches it. Use it to answer customers — or to audit your own process.

Stage 1: Inquiry to quote (1–5 working days)

The RFQ arrives and you owe more than a price — you owe the *kind* of price: FOB, CIF or DDP, each carrying one more layer of freight and risk (the quote structures). Stretcher: unfrozen specifications forcing endless re-quotes; lock the spec-sheet version first and the quote comes back faster.

Stage 2: Contract and payment terms (3 days–2 weeks)

PO matched to PI, payment terms settled — only then does an order exist. Deposit ratio, balance against B/L copy or after arrival, L/C or not — your cash-flow risk is decided here (the payment playbook). Stretcher: new-customer credit checks and legal back-and-forth; three days for a known buyer, two weeks for a new one.

Stage 3: Production (2–8 weeks by category)

Stock items ship in a week or two; custom and volume production runs four to eight. Stretcher: raw-material lead times and capacity competition — in season, yours is not the factory’s only order. The working fix: release long-lead materials on signing day, not on deposit day.

Stage 4: Export documents and clearance (3–5 working days, parallel to production)

Invoice, packing list, CO, B/L instructions — all startable while goods are still on the line (the checklist and the leaky fields); Taiwanese export clearance itself usually releases within a day. Stretcher: documents fighting each other — invoice and packing list disagreeing costs more time than the clearance.

Stage 5: The voyage (ocean 2–3 weeks / air 3–7 days / express 3–5 days)

Ocean to the West Coast runs 12–18 days port-to-port with the port-by-port map here; LCL adds destination deconsolidation days. Stretcher: peak-season space and rolled containers; transshipment adds nearly a week over direct.

Stage 6: US customs (1–3 days clean; exams in weeks)

Clean entries with duties computed right release in days, with the IOR carrying the filing. Stretcher: examination selection — and regulated categories (FDA, FCC) with incomplete files turning days into weeks.

Stage 7: Inland delivery (1–3 days port hinterland; 5–10 by rail inland)

Stretcher: appointment queues at receiving docks, chassis shortages in peak months.

Stage 8: Receiving and closing (1–5 days)

Delivery accepted, documents archived, balance settled per terms. Stretcher: receiving disputes — which the evidence chain built across stages 3–7 exists to settle quickly.

The whole line: two to four months, smooth

Sum the ranges and a smooth ocean order runs roughly two to four months from inquiry to warehouse — express compresses the freight stages, peak season stretches everything. The deeper point: each stage has its own article on this site, and each variable its own fix. The timeline is the map; a warehouse in America is the shortcut that turns the whole chain into domestic days for repeat orders.

Where SKYCARGO fits

SKYCARGO INC operates stages 4 through 8 daily — documents, freight, entry, warehousing and delivery on one line. Bring us the order and we will put dates on your timeline; rates on request. (Personal shipments: Shiptw.)

Every range varies by category, lane and season. Reference only.

Further reading

Kevin C Lin
Kevin C Lin

Founder, SKYCARGO INC · FDA U.S. Agent

Founded SKYCARGO INC in the United States in 2023, building on US–Taiwan consolidation work the group has run since 2014, and grew it from consolidation and FedEx contract-rate express into B2B import/export and food compliance. A registered FDA and USDA agent, he can act as Importer of Record (IOR) and consignee for Taiwanese exporters, dealing directly with FDA, USDA and CBP inspections.